Implementation of Six Sigma and FMEA in Improving Production Efficiency and Quality in the Manufacturing Industry

Utari Hadrawi

Authors

Utari Hadrawi Faculty of Engineering, Islamic University of Makassar (UIM)

Keywords:

Six Sigma, Failure Mode and Effect Analysis, Quality Control Paint Canisters

Abstract

This study focuses on the development and implementation of a Hospital Management Information System (HMIS) aimed at optimizing web and mobile-based patient services. The research explores how the integration of advanced digital technologies enhances patient satisfaction, reduces service times, and minimizes administrative errors. Employing a quasi-experimental design, the study compared the performance of an experimental group utilizing the HMIS with a control group using traditional systems. Results indicate significant improvements in all key areas, highlighting the effectiveness of HMIS in improving healthcare service quality. This study contributes to the growing body of research supporting the adoption of digital solutions in healthcare management.

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